Arizona-Based Non-Emergency Medical Transportation
Transportation for Seniors Based on Individual Mobility Needs

Senior Transportation in the Phoenix Metro Area

Non-emergency transportation for older adults traveling to medical appointments, recurring care, rehabilitation, hospital discharge destinations, and other scheduled healthcare-related trips — with Ambulatory, Wheelchair Van, and Stretcher & Gurney options based on mobility needs.

Senior passenger receiving assistance while entering a vehicle
INDIVIDUAL MOBILITY NEEDS Transportation is matched to how the passenger can safely travel.
✓ Ambulatory, Wheelchair & Stretcher Options ✓ Trained, Screened Drivers ✓ One-Time & Recurring Trips ✓ Serving 7 Phoenix Metro Cities
Service Overview

What Is Senior Transportation?

Senior Transportation is non-emergency transportation for older adults who may need assistance getting to and from scheduled medical visits and other confirmed non-emergency destinations. Transportation may be arranged using Ambulatory Transportation, Wheelchair Van Transportation, or Stretcher & Gurney Transportation depending on the passenger's mobility needs.

The Medical Ride serves Phoenix, Mesa, Scottsdale, Tempe, Chandler, Glendale, and Gilbert -- call (909) 301-4850 or request a ride to confirm availability for your specific trip.

Mobility Comes First

Senior Transportation Is Not One-Size-Fits-All

WALKS INDEPENDENTLY BUT MAY NEED EXTRA TIME

May Fit Ambulatory Transportation

USES A WHEELCHAIR

May Fit Wheelchair Van Transportation

CANNOT SAFELY TRAVEL SEATED

May Fit Stretcher & Gurney Transportation

The appropriate transportation option is confirmed based on the mobility needs provided when scheduling.
Who This Service Is For

Who May Benefit From Senior Transportation?

Older adults who no longer drive Seniors who need assistance getting to scheduled medical visits Seniors who can walk but need extra support or time Wheelchair users Seniors who cannot safely travel seated Seniors attending recurring healthcare appointments Older adults traveling after hospital discharge Seniors attending rehabilitation or therapy visits
Transportation is often arranged by an adult child, family member, caregiver, or other person helping coordinate the senior's trip.
Common Trip Needs

Common Reasons Seniors Need Transportation

Doctor Appointments → Hospital Discharge → Dialysis or Recurring Care → Rehabilitation / Physical Therapy →
Specialist and Follow-Up Visits
Other Confirmed Non-Emergency Healthcare-Related Trips
For Families & Caregivers

What Families and Caregivers Should Have Ready

Passenger name Pickup location Destination Appointment or pickup time Passenger mobility needs Whether the passenger walks, uses a wheelchair, or cannot safely travel seated Whether the trip is one-time or recurring Any trip-specific assistance needs Return-trip details, if applicable
Request a Ride →
Trip Scheduling

One-Time and Recurring Senior Transportation

ONE-TIME TRIPS

One-time trips can be scheduled individually.

RECURRING TRANSPORTATION

Recurring transportation can be arranged around an ongoing appointment schedule, which may reduce the need to repeatedly submit the same trip information.

Trip details should be reconfirmed when times, destinations, or mobility needs change.

Dialysis & Recurring Appointment Transportation →
Safety, Preparation & Company Information

Vehicle & Driver Standards

VEHICLE

Vehicle Standards

Vehicles are climate-controlled and cleaned between passenger trips. The vehicle is confirmed before pickup for the passenger's mobility needs.

DRIVER

Driver Standards

Drivers complete company orientation covering passenger assistance, safe vehicle loading, and defensive driving, along with CPR/First Aid certification, a motor vehicle record review, a criminal background screening, and drug screening where applicable, before transporting passengers independently.

COMPANY

Direct Arizona Team

The Medical Ride is a direct Arizona team, not a national broker, and maintains commercial auto insurance and general liability coverage appropriate for its passenger transportation operations.

COMPANY LOCATION & OPERATION

The Medical Ride is based in Chandler, AZ (3133 W. Frye Road, Suite 101, Chandler, AZ 85226) and is owned and operated by Wayne Parker, who remains directly involved in trip scheduling, driver coordination, and service quality.

Four-Step Process

How to Arrange Senior Transportation

01 —

Tell Us About the Senior's Trip

Pickup, destination, date, and time.

02 —

Explain the Passenger's Mobility Needs

Walking, wheelchair, or unable to safely travel seated.

03 —

Confirm the Appropriate Transportation

The team confirms the transportation type and trip details.

04 —

Update Us if the Trip or Mobility Needs Change

Call before the ride if anything changes.

Request Senior Transportation →
Service Area

Where Senior Transportation Is Available

The Medical Ride serves the following Phoenix Metro communities:

Call (909) 301-4850 or request a ride to confirm Senior Transportation availability for your specific trip.

Senior Transportation FAQs

Senior Transportation — Frequently Asked Questions

For a trip-specific question, call The Medical Ride directly.

(909) 301-4850

Non-emergency transportation for older adults who may need assistance getting to and from scheduled medical visits and other confirmed non-emergency destinations. Transportation is arranged using Ambulatory, Wheelchair Van, or Stretcher & Gurney options depending on the passenger's mobility needs.

Ambulatory Transportation for seniors who can walk but need assistance, Wheelchair Van Transportation for wheelchair users, or Stretcher & Gurney Transportation for seniors who cannot safely travel seated. The right option is confirmed based on the passenger's mobility needs.

Yes. Wheelchair Van Transportation is available for seniors who use a wheelchair. Call (909) 301-4850 or request a ride to confirm details for your specific trip.

Yes. Transportation is often arranged by an adult child, family member, caregiver, or other person helping coordinate the senior's trip. Call (909) 301-4850 or request a ride with the trip details.

Yes. Recurring transportation can be arranged around an ongoing appointment schedule, reducing the need to repeatedly submit the same trip information.

Pricing depends on the specific trip. Call (909) 301-4850 or use the Request a Ride form with your pickup location, destination, and trip details, and the team will confirm the cost for your trip.

Phoenix, Mesa, Scottsdale, Tempe, Chandler, Glendale, and Gilbert. Call (909) 301-4850 or request a ride to confirm availability for your specific trip.

No. The Medical Ride provides non-emergency medical transportation only. If you or someone with you is experiencing a medical emergency, call 911.

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