About The Medical Ride
Arizona-based, owner-operated non-emergency medical transportation serving the Phoenix Metro area.
The Medical Ride provides wheelchair, stretcher & gurney, ambulatory, and recurring non-emergency transportation for scheduled medical visits and other confirmed healthcare-related trips throughout the Phoenix Metro area.
What Is The Medical Ride?
The Medical Ride is an Arizona-based non-emergency medical transportation (NEMT) company serving the Phoenix Metro area, including Phoenix, Mesa, Scottsdale, Tempe, Chandler, Glendale, and Gilbert.
Founded in 2022 by Wayne Parker, The Medical Ride provides Wheelchair Van Transportation, Stretcher & Gurney Transportation, Ambulatory Transportation, and Dialysis & Recurring Appointment Transportation for passengers who need non-emergency transportation based on their mobility needs and trip details.
The company also provides transportation for doctor appointments, hospital discharge destinations, rehabilitation and physical therapy visits, senior transportation, dialysis, recurring care, and other confirmed non-emergency healthcare-related trips.
The process is straightforward: understand the passenger's mobility needs, confirm the appropriate transportation before pickup, and keep the trip details clear throughout scheduling and coordination.
Wayne Parker
Directly involved in the day-to-day operation of The Medical Ride.
Meet Wayne Parker — Founder, Owner & Operator
Wayne Parker founded The Medical Ride in 2022 and remains the company's Owner & Operator.
His day-to-day role includes trip scheduling, driver coordination, and customer communication for non-emergency transportation throughout the Phoenix Metro area.
The Medical Ride is directly operated in Arizona rather than functioning as a national transportation broker.
Wayne remains the owner and day-to-day operator of the company. He is directly involved in trip scheduling, driver coordination, and customer communication rather than serving only as a name behind the business.
That direct involvement keeps scheduling, driver coordination, and customer communication within the Arizona team.
How The Medical Ride Operates
Medical transportation starts before the vehicle arrives.
Direct Arizona Coordination
The Medical Ride operates as a direct Arizona team rather than a national transportation broker. Scheduling, driver coordination, and customer communication are handled directly by the business.
Transportation Matched Before Pickup
Before pickup, the team confirms the transportation type based on the passenger's reported mobility needs and the trip details provided when scheduling.
Recurring Care Planned Around Treatment
For dialysis, chemotherapy, rehabilitation, or physical therapy, recurring transportation can be arranged around the treatment schedule instead of requiring the same trip to be requested repeatedly.
Driver Training, Screening & Passenger Assistance
Passengers using non-emergency medical transportation may require considerably more assistance than someone using a standard rideshare.
Drivers with The Medical Ride complete company orientation before transporting passengers independently.
Wheelchair Securement
Orientation includes wheelchair securement and safe vehicle loading.
Passenger Assistance
Drivers are prepared to assist elderly and mobility-limited passengers respectfully.
Defensive Driving
Company orientation includes defensive driving expectations.
CPR / First Aid
Drivers complete CPR/First Aid certification before transporting passengers independently.
Driver Screening
Motor vehicle record review, criminal background screening, and drug screening where applicable.
Communication Matters
Drivers also need to understand how to communicate with elderly or mobility-limited passengers and assist them safely during boarding, transportation, and arrival.
Safety, Comfort & Vehicle Standards
The transportation experience depends on both the driver and the vehicle.
The Medical Ride uses transportation equipped for the mobility needs of the passengers it serves, including wheelchair lifts, secure restraint systems, and stretcher mounts where appropriate.
Equipment is checked as part of the vehicle reset between trips. Vehicles are also inspected and cleaned between passenger trips.
Vehicles are climate-controlled, and driver orientation includes passenger assistance and communication with elderly or mobility-limited passengers.
- ✓ Wheelchair lifts and secure restraint systems
- ✓ Stretcher mounts where appropriate
- ✓ Vehicle equipment checked during the between-trip reset
- ✓ Vehicles inspected and cleaned between passenger trips
- ✓ Climate-controlled passenger transportation
Who We Serve
The Medical Ride provides transportation for passengers with different mobility needs and scheduled non-emergency trip purposes.
Wheelchair Users
For passengers who require an accessible vehicle, lift, and wheelchair securement.
Non-Ambulatory Passengers
For passengers who require Stretcher & Gurney Transportation.
Ambulatory Passengers
For passengers who can walk but need assistance or supervision getting to and from the vehicle.
Seniors
For older adults attending routine medical appointments or ongoing care.
Dialysis & Chemotherapy Patients
For passengers who need transportation on recurring treatment schedules.
Post-Surgical Passengers
For recovering passengers traveling to scheduled non-emergency healthcare visits.
Rehabilitation Patients
For passengers traveling to and from rehabilitation or physical therapy appointments.
Hospital Discharge Passengers
For patients who need appropriate transportation home after hospital discharge.
Our Transportation Services
The Medical Ride provides four core transportation services across the Phoenix Metro area.
Wheelchair Van Transportation
Wheelchair-accessible transportation for passengers who need a vehicle equipped with wheelchair lifts and securement systems, together with assistance during boarding and transportation.
Learn More →
Stretcher & Gurney Transportation
Non-emergency transportation for passengers who cannot safely travel seated in a standard vehicle and require stretcher or gurney transportation.
Learn More →
Ambulatory Transportation
Transportation for passengers who can walk but may need assistance, supervision, or additional time getting to and from the vehicle.
Learn More →
Dialysis & Recurring Appointment Transportation
Scheduled transportation built around recurring medical appointments such as dialysis, chemotherapy, rehabilitation, or physical therapy.
Learn More →Serving the Phoenix Metro Area
The Medical Ride serves patients and families throughout the Phoenix Metro area.
The company provides transportation for medical appointments, recurring treatments, hospital discharges, rehabilitation visits, and other non-emergency medical transportation needs throughout these communities.
Call (909) 301-4850 or request a ride to confirm transportation availability for your specific trip.
View Areas We Serve →Phoenix Metro
Phoenix · Mesa · Scottsdale · Tempe · Chandler · Glendale · Gilbert
Transportation Families Have Trusted
These customer experiences reflect transportation for dialysis, wheelchair travel after hospital discharge, and recurring appointments.
“Wayne arrived a few minutes early, helped my mother get comfortably situated, and had her at dialysis before her appointment time. It made the morning much easier for both of us.
“I needed wheelchair transportation after being discharged from the hospital. The communication was clear from the time we booked until I got home.
“We use The Medical Ride for my father's recurring appointments. Having someone who understands his mobility needs has made scheduling much less stressful.
The Medical Ride provides non-emergency transportation only. If you or someone with you is experiencing a medical emergency, call 911.
Frequently Asked Questions
Quick answers about ownership, local operation, driver preparation, service area, mobility support, and recurring transportation.
Questions before booking? (909) 301-4850Wayne Parker founded The Medical Ride in 2022 and serves as Owner & Operator. He remains involved in day-to-day scheduling, driver coordination, and customer communication.
The Medical Ride was founded in 2022.
Yes. The Medical Ride is an Arizona-based transportation company serving the Phoenix Metro area. It operates as a direct Arizona team rather than a national transportation broker or call center.
The Medical Ride serves the Phoenix Metro area, including Phoenix, Mesa, Scottsdale, Tempe, Chandler, Glendale, and Gilbert.
Drivers complete company orientation covering wheelchair securement, passenger assistance, safe vehicle loading, defensive driving, and communication with elderly or mobility-limited passengers. Drivers also complete CPR/First Aid certification, motor vehicle record review, criminal background screening, and drug screening where applicable before transporting passengers independently.
The Medical Ride provides Wheelchair Van Transportation, Stretcher & Gurney Transportation, and Ambulatory Transportation, along with recurring transportation for passengers attending ongoing medical care. Transportation is also available for senior trips, hospital discharge destinations, doctor appointments, rehabilitation, physical therapy, dialysis, and other confirmed non-emergency healthcare-related trips.
Yes. Recurring transportation can be arranged for ongoing medical care such as dialysis, chemotherapy, rehabilitation, and physical therapy.
No. The Medical Ride provides non-emergency medical transportation only. If you or someone with you is experiencing a medical emergency, call 911.
Talk With The Medical Ride
Whether you're arranging a single medical trip or recurring transportation, The Medical Ride can help confirm the passenger's transportation needs and trip details.
Call or request your ride online and our Arizona team will confirm the trip details directly.