Non-Emergency Medical Transportation Services in the Phoenix Metro Area
Arizona-based wheelchair, stretcher, ambulatory, and recurring medical transportation for passengers throughout the Phoenix Metro area, traveling to appointments, treatment, rehabilitation, hospital discharge, and other scheduled destinations.
What Transportation Services Does The Medical Ride Provide?
The Medical Ride provides scheduled non-emergency medical transportation in the Phoenix metro area of Arizona, including wheelchair transportation, stretcher and gurney transportation, ambulatory transportation, dialysis transportation, and transportation for hospital discharges, doctor appointments, rehabilitation, and senior passengers.
Choose the Transportation That Fits Your Needs
Start with the passenger's mobility needs. These four core services match the transportation options used throughout The Medical Ride website.
01
Wheelchair Van Transportation
Wheelchair-accessible transportation for passengers who need a vehicle equipped with wheelchair lifts and securement systems, together with assistance during boarding and transportation.
02
Stretcher & Gurney Transportation
Non-emergency transportation for passengers who cannot safely travel seated in a standard vehicle and require stretcher or gurney transportation.
03
Ambulatory Transportation
Transportation for passengers who can walk but may need assistance, supervision, or additional time getting to and from the vehicle.
04
Dialysis & Recurring Appointment Transportation
Scheduled transportation built around recurring medical appointments such as dialysis, chemotherapy, rehabilitation, or physical therapy.
Transportation Based on the Reason for the Trip
Some passengers search by mobility need. Others know the medical occasion first. These services describe common trip purposes supported by The Medical Ride.
Hospital Discharge Transportation
Non-emergency transportation home, or to an appropriate care destination, following a hospital discharge.
View Service →Doctor Appointment Transportation
Transportation to specialists, primary care, imaging, and outpatient appointments.
View Service →Rehabilitation & Physical Therapy Transportation
Scheduled transportation for rehabilitation visits and recurring therapy plans.
View Service →Senior Transportation
Transportation for older adults who need dependable assistance getting to scheduled destinations.
View Service →Which Transportation Option Fits Your Needs?
Match the passenger's situation to the transportation option to ask about.
Not sure? Call (909) 301-4850Who Can Use The Medical Ride?
When Is Non-Emergency Medical Transportation Appropriate?
Non-emergency medical transportation is intended for scheduled transportation when a passenger needs transportation or mobility assistance but does not require emergency medical treatment during the trip.
Non-Emergency Transportation Notice: The Medical Ride provides non-emergency transportation only. If you or someone with you is experiencing a medical emergency or requires emergency medical monitoring or treatment during transport, call 911.
How to Arrange Transportation
The process starts with the trip details and the passenger's mobility needs.
Tell Us About the Trip
Share the date, time, pickup location, and destination.
Tell Us the Passenger's Mobility Needs
Let us know whether the passenger needs wheelchair, stretcher & gurney, or ambulatory assistance.
We Confirm the Transportation Details
The appropriate transportation and trip details are confirmed ahead of pickup.
Complete the Scheduled Ride
The passenger is transported according to the confirmed trip details.
Where Our Transportation Services Are Available
The Medical Ride currently provides transportation services throughout the Phoenix metro area, including:
Learn More Before You Arrange Transportation
Find practical answers about pricing, payment, booking, wheelchair and stretcher transportation, service areas, and the difference between NEMT and ambulance service.
How Much Does Non-Emergency Medical Transportation Cost?
Learn how transportation type, mileage, steps, wait time, and other trip details can affect pricing.
Read the Guide → 02 PaymentWhat Payment Options Are Available for NEMT?
Learn how The Medical Ride handles private-pay transportation and payment for confirmed rides.
Read the Guide → 03 Wheelchair & StretcherWhat Should I Expect During Wheelchair or Stretcher Transport?
Understand standard door-to-door transportation and bed-to-bed assistance when specifically arranged.
Read the Guide → 04 BookingHow Far in Advance Should I Book NEMT?
Learn when to request transportation, how same-day availability works, and what details to have ready.
Read the Guide →Questions About Our Transportation Services
Need help choosing the right transportation? Call and describe the passenger's mobility needs.
(909) 301-4850Wheelchair transportation, stretcher and gurney transportation, ambulatory transportation, and recurring transportation for dialysis, hospital discharges, doctor appointments, rehabilitation, and senior passengers.
Wheelchair transportation is for passengers who use a wheelchair and need a vehicle with a lift and securement system. Ambulatory transportation is for passengers who can walk but need a dependable ride or assistance getting to and from the vehicle.
Stretcher & Gurney Transportation is for passengers who cannot safely travel seated in a standard vehicle and require non-emergency stretcher or gurney transportation.
Yes. Recurring transportation can be arranged around a passenger's treatment schedule, reducing the need to submit the same trip repeatedly.
Yes. We provide non-emergency transportation home or to an appropriate care destination following a hospital discharge.
Yes. The Medical Ride provides transportation for older adults traveling to doctor appointments, specialists, outpatient visits, and other scheduled medical care.
Call (909) 301-4850 and describe the passenger's mobility needs — we'll help determine the right option, or use the decision guide above.
No. The Medical Ride provides non-emergency medical transportation for scheduled trips. If you or someone with you is experiencing a medical emergency, call 911.
Phoenix, Mesa, Chandler, Scottsdale, Tempe, Glendale, and Gilbert.
Call (909) 301-4850 or submit a request with the trip date, time, addresses, and the passenger's mobility needs.
Need Help Choosing the Right Ride?
Tell us about the passenger's mobility needs, appointment, and destination. We'll help determine which available transportation option fits the trip.