Non-Emergency Medical Transportation Services in Arizona
Wheelchair, stretcher, ambulatory and recurring medical transportation for passengers traveling to appointments, treatment, rehabilitation, hospital discharge and other scheduled destinations.
Transportation Based on Mobility and Trip Needs
What Transportation Services Does The Medical Ride Provide?
The Medical Ride provides scheduled non-emergency medical transportation in the Phoenix metro area of Arizona, including wheelchair transportation, stretcher and gurney transportation, ambulatory transportation, dialysis transportation, and transportation for hospital discharges, doctor appointments, rehabilitation, and senior passengers.
Choose the Transportation That Fits Your Mobility Needs
Start with how the passenger travels. These are the three primary transportation categories used to match the ride to the passenger's mobility needs.
Wheelchair Transportation
For passengers who use a wheelchair and need accessible transportation with support for safe boarding and wheelchair securement.
- Wheelchair-accessible transportation
- Medical appointments
- Hospital discharges
- Recurring treatment trips
Stretcher & Gurney Transportation
For eligible non-ambulatory passengers who require scheduled stretcher transportation but do not require emergency ambulance care.
- Non-emergency trips
- Hospital discharge
- Outpatient appointments
- Appropriate care destinations
Ambulatory Transportation
For passengers who can walk but need a dependable ride or mobility assistance getting to and from the vehicle.
- Doctor appointments
- Outpatient visits
- Rehabilitation
- Scheduled treatment
Transportation for Appointments, Treatment & Recovery
Sometimes passengers search by the reason for the trip rather than by vehicle type. These services are organized around common medical transportation needs.
Dialysis Transportation
Recurring rides organized around scheduled treatment days and appointment times.
Hospital Discharge Transportation
Non-emergency transportation home or to an appropriate destination following hospital discharge.
Doctor Appointment Transportation
Transportation to specialists, primary care, imaging and outpatient appointments.
Rehabilitation & Physical Therapy
Scheduled transportation for rehabilitation visits and recurring therapy plans.
Senior Transportation
Transportation for older adults who need dependable assistance getting to scheduled destinations.
Not Sure Which Transportation Option You Need?
Start with the passenger's mobility. This quick guide can help you know which service to ask about when you call.
Need help deciding? Call (909) 301-4850Who Can Use The Medical Ride?
Our non-emergency transportation is designed for passengers who need dependable scheduled transportation or mobility assistance but do not require emergency medical care.
When Is Non-Emergency Medical Transportation Appropriate?
Non-emergency medical transportation is intended for scheduled transportation when a passenger needs transportation or mobility assistance but does not require emergency medical treatment during the trip.
The Medical Ride Is Not an Ambulance or Emergency Response Service.
If you or someone with you is experiencing a medical emergency, or needs emergency medical monitoring or treatment during transport, call 911 or contact emergency services.
How to Arrange Transportation
You can land directly on this page from search and still understand exactly what information we need to arrange your trip.
Tell Us About the Trip
Share the appointment date, time, pickup address and destination.
Explain Mobility Needs
Tell us whether the passenger needs wheelchair, stretcher or ambulatory transportation assistance.
Confirm Transportation
Transportation type and important trip instructions are confirmed before the scheduled ride.
Complete the Scheduled Ride
Complete the scheduled non-emergency trip to the passenger's destination.
Where Our Transportation Services Are Available
The Medical Ride currently provides non-emergency transportation services throughout the Phoenix metropolitan area, including the communities below.
View All Areas We ServeFrequently Asked Questions About Our Transportation Services
These answers focus on choosing the right transportation option for the passenger and trip.
The Medical Ride offers wheelchair transportation, stretcher and gurney transportation, ambulatory transportation, dialysis transportation, hospital discharge transportation, doctor appointment transportation, rehabilitation transportation and senior transportation.
Wheelchair transportation is for passengers who use a wheelchair and need wheelchair-accessible transportation. Ambulatory transportation is for passengers who can walk but may need transportation assistance getting to and from the vehicle.
Stretcher transportation may be appropriate for an eligible passenger who cannot comfortably travel seated and needs to remain lying down during a scheduled non-emergency trip, but does not require emergency ambulance care.
Yes. We can arrange recurring transportation around a passenger's scheduled dialysis treatment days and appointment times.
Yes. We provide scheduled non-emergency transportation home or to an appropriate destination following hospital discharge when the passenger is appropriate for non-emergency transportation.
Yes. The Medical Ride provides senior transportation for scheduled doctor appointments, specialist visits and other non-emergency destinations.
Call (909) 301-4850 and describe the passenger's mobility needs, pickup location and destination. We can discuss the available transportation options.
No. The Medical Ride provides scheduled non-emergency medical transportation and does not replace ambulance or emergency medical services. For a medical emergency, call 911.
The Medical Ride currently serves Phoenix, Mesa, Chandler, Scottsdale, Tempe, Glendale and Gilbert in the Phoenix metropolitan area of Arizona.
Call (909) 301-4850 or submit a request with the trip date, time, pickup and destination addresses and the passenger's mobility needs.
Tell Us About the Passenger, Appointment and Destination.
We'll help you discuss which available transportation option fits the passenger's mobility needs and scheduled trip.